General FAQs for Scribbles and Quills Limited
1. What is Scribbles and Quills Limited?
Scribbles and Quills Limited is a female owned Trinidadian Independent Bookstore and your go-to destination for books, literary gifts, and personalized BookCrates. We aim to inspire a love of reading through a curated selection of literature and unique book-related items.
2. Where is Scribbles and Quills located?
We have a physical store located at 6 Gaston Street, Lange Park, Chaguanas, Trinidad, that you can visit for browsing and purchasing. Our website is also equipped to facilitate online ordering and delivery.
3. What types of products do you offer?
In addition to our speciality BookCrates by Scribbles and Quills, we offer a wide variety of books across genres, including a growing collection of 300+ books by local (Trinidadian) authors, literary gifts, stationery, and more. There’s something for every book lover!
4. How can I place an order on your website?
You can browse our selection online and place an order directly through our website.
5. Do you offer international shipping?
Currently, we focus on local deliveries. Please check with us for any specific inquiries regarding international shipping.
6. What payment methods do you accept?
We accept a variety of payment methods:
- Cash Only: For delivery.
- Cash / Linx / Credit Card: For in-store pickup.
- Bank Transfer / Deposit: Available.
- Note: Credit Card: Payments are processed through WiPay.
7. What is your return policy?
We want you to be satisfied with your purchase! Please contact us within 7 days of receiving your order if you need to initiate a return or exchange. Conditions apply, so refer to our return policy for details.
8. How can I contact customer service?
You can reach our customer service team through the contact form on our website or by sending us a direct message on our social media platforms or WhatsApp or call us at 1(868)780-3763. We’re here to help!
9. Do you offer gift cards?
Yes! Gift cards are available for purchase and make a great present for any book lover.
10. How can I stay updated on new arrivals and promotions?
Join our mailing list on our website to receive updates on new arrivals, special promotions, and events at Scribbles and Quills!
11. I am an author, how can I get my books in your store?
We love hearing from authors! All authors are welcomed to apply to have their books available at Scribbles and Quills by filling in our Application Form For Authors.
12. Do you accept used books in the store?
While we do not sell used books, we do have a few shelves of free books in The SQ Reading Room in store. Customers are invited to peruse these shelves and take one or many books when you visit. We also accept donations to these shelves, so if you’re looking to give your used books a home, Scribbles and Quills is the place! The books donated to our free shelf of books are distributed to in store customers, book drives around the countries and the libraries at Children’s Home and Hospitals as needed. Your donations go a long way.